Analyst

Company: Sysco
Location: Dublin
Posted on: October 15, 2024

Job Description:

Summary:
The Functional Analyst, Asset Management, will be responsible for full life cycle management of Technology Assets. The candidate will be responsible for reporting and analysis, tracking inventory levels, software metering, and license management. - - The candidate will understand current computer hardware and software entitlements, update documents, guidelines, and be familiar with ServiceNow Asset Management standards and best practices.
The Functional Analyst, Asset Management collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other highly technical tasks in a timely manner and as per set quality standards.

Responsibilities:
Collaborates effectively with the agile team to configure package software when applicable

Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration

Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly

Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments

Completes required documentation to communicate required information to deployment, maintenance, service, and business teams

Provides production support and helps drive down technical debt

Trains others on asset management policies, procedures, and guidelines

Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction

Develop documentation and provide training to users as appropriate

Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability

Provide functional analysis for the domain/software related to Mergers & Acquisitions

Provide functional analysis for domain/software RFP process

Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality


Education
Bachelor's degree in CS or equivalent


Mandatory Experience:
2-4 years of experience in Asset Management, preferably in Service Now

Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques

Basic knowledge of continuous integration / continuous delivery practices


Competencies:
Demonstrated "agile-development" mindset with strong customer-focus & results-orientation

Effective interpersonal, teamwork and collaboration skills

Strong analytical and business problem solving skills

Strong communication and documentation skills

Keywords: Sysco, Dayton , Analyst, Professions , Dublin, Ohio