Customer Service Representative
Company: Embark Recruiting Solutions
Location: Westerville
Posted on: April 24, 2025
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Job Description:
Title: Customer Service Representative
Location: Columbus, OH
Duration: Contract to HireOur client, a leading digital bank, has
an immediate need for Customer Service Representatives.The Customer
Service Representatives will demonstrate excellent decision-making
abilities, mitigate risk and ensure contractual Service Level
Agreements are adhered to. This role also serves as part of the
Digital Support Team by fielding all incoming customer phone calls
and various forms of digital communication from clients. This
position is responsible for solving customer issues, performing
various account maintenance requests and providing additional
support as necessary to create a seamless one touch resolution for
each customer. This role also requires a high level of dedication
to providing excellent customer service both over the phone and
through various digital channels.Required
Keywords: Embark Recruiting Solutions, Dayton , Customer Service Representative, Other , Westerville, Ohio
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